Useful Info

You may find the following useful to know

Opening hours

Our opening hours are Monday - Friday 8am - 6pm



The setting is closed on:

  • All bank holidays
  • For 2 weeks at Christmas
  • The first 2 weeks in August (dates may vary slightly)

There is no charge for stated closed times.
Funded children cannot carry forward funded periods and must declare to the Early Years team if any holidays are being taken in the funded term.


Full rate applies for sickness and any holidays.

Complaints procedure

You can make a complaint by completing a complaints form, which can be found in the lobby area, or by telephoning or emailing the proprietor (Gorete Farkhad):
01323 471840 |

Your complaint will be dealt with confidentially.
OFSTED can be contacted on 0845 40 40 40